1. Information We Collect

We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our travel products and services. The personal information that we collect depends on the context of your interactions with us, and may include:

• Identity Data: First name, last name, date of birth, gender, and passport/ID details.
• Contact Data: Phone numbers, email addresses, and postal addresses.
• Financial Data: Payment card details and billing information (processed securely via third-party gateways).
• Travel Preferences: Dietary requirements, seating preferences, and special accommodation needs.

2. How We Use Your Information

We use personal information collected via our website or offline consultations for a variety of business purposes described below:

• To facilitate bookings: Sending your details to airlines, hotels, and transport vendors to confirm your travel arrangements.
• Administrative communication: Sending you booking confirmations, invoices, itinerary updates, and visa-related documents.
• Customer Support: Responding to your inquiries and resolving any issues you might have during your trip.
• Marketing: With your consent, sending you newsletters, exclusive travel deals, and promotional materials.

3. Information Sharing with Third Parties

We do not sell, rent, or trade your personal information. However, to fulfill our travel services, we must share your data with selected third parties:

• Travel Suppliers: Airlines, hotels, tour operators, and local transport agencies who require your details to provide the booked services.
• Government Authorities: For the processing of necessary visas, travel permits (such as Bhutan/Nepal borders), or customs clearance.
• Service Providers: Payment processors, email delivery services, and IT support teams who assist in running our business operations securely.

4. Cookies & Tracking Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Cookies are small data files stored on your hard drive or in device memory that help us improve our services and your experience, see which areas and features of our services are popular, and count visits. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

6. Your Data Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Request access and obtain a copy of your personal information.
• Request rectification of inaccurate data or erasure of your personal information.
• Opt-out of marketing communications at any time by clicking the "unsubscribe" link in our emails.

To exercise these rights, please contact us using the information provided below.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact our Data Protection Officer at privacy@sukhadaworld.com or reach out to our Mumbai office via our Contact page.